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SMS IN LOCAL GOVERNMENT"We believe that text messaging is a particularly appropriate service to offer young people within the borough as this is increasingly becoming the key method by which they communicate" Alison Bellamy, Kingston Borough CouncilIn this newsletter:Text Message Voting - not just for Big Brother and Pop Idol Offering SMS text message voting to increase participation in local elections Improving Resident Services using SMS Idea to dramatically improve resident services with the use of SMS Cutting the cost of Communication How SMS can open up new channels of communication and help to reduce overall costs Helping to bring Council Services into the 21st Century A guide to the many ways in which SMS Server can offer new and exciting services for use within the local governement.
Text Message Voting - not just for Big Brother or Pop Idol
Forward thinking councils such as Wansbeck, Liverpool and Sheffield have realised that text voting can be used to help broaden participation in their own local elections. Improving the participation of younger members of the community is one of the key reasons for the excitement surrounding text message voting. “We believe that text messaging is an extremely suitable service to offer young people within the borough as this is increasingly becoming the key method by which they communicate.” said Alison Bellamy of Kingston Borough Council. By enabling voting by SMS Kingston Borough Council is hoping to increase the involvement of young people in Youth Parliament elections and their Youth Advisory Council. M:Science SMS Server M:Science SMS Server offers everything you need to setup an SMS text voting facility. For more information on how SMS Server could benefit you contact us via email or phone +44 01202 241120. Alternately you could try out the product for yourself or request a web demonstration from one of our advisors who will carefully guide you through the features and discuss your requirements. Back to topImproving Resident Services using SMS
Councils across the country are improving the current services they offer as well as creating new ones with the use of SMS. The list of possibilities is endless:
M:Science SMS Server M:Science SMS Server offers everything you need to setup an SMS Broadcast messaging facility. For more information on how SMS Server could benefit you contact us via email or phone +44 01202 241120. Alternatively you could try out the product for yourself or request a web demonstration from one of our advisors who will carefully guide you through the features and discuss your requirements. Back to topCutting the cost of Communication
You could have the ability to offer a service where people can request information through a text message? How about allowing people to ‘text in’ and alert the council to such things as road damage etc. SMS text messaging offers an accessible and cost effective facility for the general public to communicate with the council. The list of benefits to adding the technology to send and receive SMS into your organisation is endless. You could have the ability to offer a service where people can request information through a text message? How about allowing people to ‘text in’ and alert the council to such things as road damage etc. Using Existing technology to improve communication Kingston Borough Council are currently trialing SMS Server with the aim of adding a cost effective channel of communication for community members. They have come up with excellent ideas in how to implement SMS. Below are just some of their ideas:
Saving money on call costs by using email to sms SMS Server allows organisations to utilise their existing email system to send and receive SMS text messages. Significant savings can be made through the increased use of SMS to contact somebody when a conversation is not essential. M:Science SMS Server M:Science SMS Server offers everything you need to setup a 2 way SMS messaging facility. For more information on how SMS Server could benefit you contact us via email or phone +44 01202 241120. Alternatively you could try out the product for yourself or request a web demonstration from one of our advisors who will carefully guide you through the features and discuss your requirements. Back to topSMS in Education GuideThere are many ways in which SMS Server could help you. Here are some examples: Resident Services
Text Voting
Communication
IT Departments
About M:Science SMS Server M:Science SMS Server provides a fully scalable, two way, end to end SMS solution for communication with customers, suppliers, prospects, remote personnel or anyone with a compatible GSM device. The product integrates with any SMTP compatible groupware system including Microsoft Exchange Server, Lotus Notes/Domino and Novell GroupWise thus minimising implementation and user training requirements. The product facilitates the sending of text-based messages via three types of transport:
Developer API SMS Server provides a fully functional Active X API for developers who wish to integrate the product with 3rd party windows applications or web based applications using Visual Basic, C++, Borland Delphi, VBScript, ASP or JavaScript. Back to top |
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Text Message voting is currently ‘all the rage’ in popular shows such as Big brother and Pop Idol. According to a recent article in BBC online more people voted for the Pop Idol finalists than for the Lib-Dems in the 2001 general election.
Imagine receiving an update of the latest traffic in your area or being alerted when it is time to take out the rubbish, direct to your mobile phone. These are just two services you would be able to provide if you chose to implement an SMS Messaging solution in your area.
SMS text messaging offers an accessible and cost effective facility for the general public to communicate with the council. The list of benefits to adding the technology to send and receive SMS into your organisation is endless.