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SMS SERVER FAQIs there a cost for the software? What skills do I need to setup the SMS Server and how long would it take? What is the difference between GSM and IP as a transport method? Can I use any mobile device for GSM transport? Can mobiles from any UK network receive messages sent from M:Science SMS Server through IP? Will it work on non-UK networks? Is the inbound facility purely a reply service? Can I text enable my website / own applications? How can I guarantee that my text messages will be delivered?
Is there a cost for the Software?SMS Server is licensed in the traditional way with per user breakpoints and modules for the API components. Despite this initial outlay, the total cost of ownership should be cheaper than pure service cost offerings where value is often lost if you do not send a certain number of sms messages per month. Once you have purchased M:Science SMS Server you can control your monthly and annual costs based only on how much you use the service. Get the latest pricing details» Back to top >> What skills do I need to set up the SMS Server & how long would it take?With a basic understanding of Network software you should be able to set up the M:Science SMS Server. You will need access to an NT built O/S (NT, 2000, XP) to install the M:Science SMS Server application with web access unless you're using a GSM modem. You will need access to the firewall port settings if you are to use IP as your method of transport. For the SMTP gateway you will also need access to your Mail server. With all these resources available, set up of M:Science SMS Server should take no more than 15 minutes. For an in-depth look at the product download the Technical White paper.
What is the difference between GSM and IP as a transport method?GSM means that you will host your own GSM modem with a SIM card of your choosing to send/receive SMS messages. The limitations with this option are that you can only have one inbound number routing to your M:Science SMS Server and per message costs will be higher. However, this method is useful for people wishing to use SMS Server as an Alerting tool and do not want to rely on a LAN/Internet Connection being available. The M:Science secure IP Service allows you to connect to the GSM network using your internet connection giving greater bandwidth for volume messaging, cheaper per message costs and the facility for multiple inbound numbers routing back to your M:Science SMS Server. Back to top >>Can I use any mobile device for GSM transport?The M:Science SMS Server does include a generic GSM 7.07 driver which will work with many devices on the market. However, as the number of different makes, models and types of handset increases it is impossible to guarantee support for such a volume of devices. There are two 100% compatible devices that we recommend. The first is the Wavecom GSM modem and the second is the Sony Ericsson GC75 PC Card Modem which is for use in laptops. Both can be purchased through M:Science.
Can mobiles from any UK network receive messages sent from M:Science SMS Server through IP?M:Science offers a premium SMS service for businesses with connection agreements in place with all UK vendors, guaranteeing delivery every time. To guarentee message delivery you have the ability to request delivery receipts. See M:Science Secure IP Gateway information. Back to top >>Will it work on non-UK networks?Back to top >>Is the inbound facility purely a reply service?Whether using your own GSM device or our IP service, you can send messages to your M:Science SMS Server at any time. With GSM the number will be that of the SIM card you are hosting. With IP the number will be provided by M:Science with the option for multiple and sequential numbers available. The IP service also support short code premium rate numbers. Back to top >>Can I text enable my website / own applications?M:Science SMS Server has a developers API available as an additional module, giving you the tools you need to SMS enable your web pages and applications in a few simple strokes. Back to top >>How can I guarantee that my text messages will be delivered?Whether you are using an email client, web page, 3rd party client or our own SMS client you can opt to have delivery receipts for your outbound messages. These work in exactly the same way as delivery receipts on your mobile phone and are available with the the one-way and two-way IP service as well the GSM delivery method. For users who require 100% mission critical performance a Service Level Agreement (SLA) is available as an option. Contact us for more information. Back to top >> |
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