Effective communication with residents and internal staff is essential for local governments. As a public servicing body they need to make sure that they are accountable and provide easy communication methods for the general public. By improving communication services, huge differences can be made to the local environment, to social exclusion and to society in general.
SMS text messaging offers an accessible and cost effective solution for local government. Councils that have adopted this form of communication have realised significant advantages and improved the service that they provide. … Read More