May 2014

SMS for Emergency Services

When an incident occurs emergency services need to be able to contact crews, get vital news to authority members, management teams and staff. Quick, reliable communication is therefore essential to disseminate this information.

Organisations also have a duty to inform and keep businesses and residents up to date, as well as provide the capability for the public to contact the organisation.

During crisis management, and for business continuity, SMS text messaging is the perfect channel to deliver this. It enables emergency services to contact the relevant people quickly and easily, thanks mainly to its availability, ease of use, instant connectivity and wide adoption. … Read More