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Inbound SMS FAQ

Find answers to common questions about Inbound Numbers. If you cannot find an answer to your query do not hesitate to contact one of our friendly advisors.

How do I get an inbound number?

Log into your SMS account and navigate to ‘Administration->Inbound Numbers’ and select ‘New’. You will be given the option of evaluating or purchasing a dedicated inbound number or acquiring a keyword on a shared inbound number. Inbound numbers can be paid for via credit card on the website or via pro-forma invoice. Dedicated inbound numbers take around five days to be configured upon completion of which the purchaser will be contacted.

In order to receive messages, you need to set up your inbound number with your relevant product.

How much does it cost?

The annual rental charge per Inbound Number through our gateway is £120. We do not charge for inbound messages. However please note your standard network charges will apply.

Further FAQs